How to book your Virgin holiday using Capital Bonds
Choose where you want to go and when. To book your holiday, just call Virgin Holidays on
0871 222 0052. You must do this at least 21 days before the date you wish to travel. However, all holidays are subject to availability, so please book as far in advance as possible. Bookings must be made directly with Virgin Holidays Call Centre. Bookings made through a travel agent or through our website will be invalid.
Please inform the Reservations Consultant at the time of booking that you are using Capital Bonds to pay for all or part of your holiday so that they know how to manage your booking. If you do not state that you are using Capital Bonds at the time of booking you will not be able to add them at a later date.
The Reservations Consultant will take your booking details, confirm your reservation and provide you with a booking reference. Please write your booking reference on your Capital Bonds and send them to Virgin Holidays (address as below). N.B. Your Capital Bonds must arrive at Virgin Holidays within 3 days of booking or your reservation may lapse and you may lose your deposit. Sales Ledger Virgin Holidays Ltd The Galleria Station Road Crawley West Sussex RH10 1WW Please note that Capital Bonds cannot be replaced, so we strongly recommend that you send them to Virgin Holidays by Special Delivery.
After using your Capital Bonds, any balance outstanding on your chosen holiday may be paid for by credit or debit card. Details of these will be taken at the time of booking.
On receipt of your Capital Bonds, Virgin Holidays will process your booking and send you a “Confirmation Invoice”. Tickets will be sent to you by post 2 weeks before your holiday starts.
IMPORTANT THINGS TO REMEMBER
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Your Capital Bonds cannot be used against accommodation only, flight only or holiday insurance.
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Your holiday must be booked at least 21 days before departure.
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Capital Bonds can only be redeemed against new bookings and cannot be added to existing bookings.
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All bookings are subject to availability and Virgin Holidays standard booking conditions.
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Any outstanding remittance will be required 8 weeks prior to your holiday start date. Please note that if you are making a booking less than 8 weeks in advance of travel, Virgin Holidays may debit the full cost from your debit or credit card and refund it upon receipt of your Capital Bonds.
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Capital Bonds cannot be used in conjunction with any other offer or discount (including Frequent Virgin Club discount) and are valid against brochure prices that are subject to change.
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You may use more than one Capital Bond per booking. No change will be given if the value of Capital Bonds is greater than the cost of the holiday; however, any shortfall can be made up with a credit or debit card at the time of booking.
